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Hire Remotual
Why Remotual
Services
How it Works
About Me
With over three and a half years at Patterns, I've developed a strong foundation in customer service, virtual assistance, marketing, and project management across diverse industries. I specialize in streamlining operations, managing teams, and enhancing client satisfaction through clear communication, attention to detail, and a proactive approach. My strengths lie in multitasking, leading with empathy, and consistently delivering high-quality work while fostering a collaborative and efficient team environment.
My Services
CRM & Communication Tools
Follow Up Boss, KW Command, GoHighLevel, MOO, RingCentral, MightyCall, Live Chat, Five9 – used for lead management, follow-ups, outbound calling, and real-time customer communication.
Marketing & Automation
MailChimp, Canva – for creating and managing email marketing campaigns, social media content, brochures, flyers, and listing/buyer presentations. I've also built automated workflows and drip campaigns in GoHighLevel.
Scheduling, Booking & Field Operations
Fieldd – used for booking, scheduling, and managing on-site services, particularly in my role supporting a cleaning business operating across multiple states.
Project & Task Management
Monday.com, Google Workspace (Docs, Sheets, Slides), Microsoft Office Suite (Word, Excel, PowerPoint) – to track tasks, manage calendars, organize documentation, and collaborate with team members and clients.
Track Record
5+
Clients
5+
Projects
3+
Year of Experience
5
User Rating
Resume
Experience
Executive Assistant
Remotual
Education
Bachelor of Business Administration
Jomo Kenyatta University of Agriculture and Technology
My Skills
Design
Monday.com
Connecteam
Salesforce
Ooma
GSuite
Project Management
Hard Skills
Executive Assistance
Calendar Management
Project Coordination
Meeting and Event Coordination
Project Management
Design and Content Creation
Soft Skills
Communication
Problem-Solving
Time Management
Initiative and Proactivity
Active Listening
Emotional Intelligence
Team Collaboration
Recommendations
I have over 3.5 years of experience at Patterns, where I started in customer service for an automobile dropshipping company, handling product inquiries, returns, refunds, and upselling. I later transitioned into a Virtual Assistant role for a New York-based real estate agent, managing backend tasks such as email/calendar management, CRM systems (Follow Up Boss, KW Command), social media content, marketing materials, and email campaigns via MailChimp. I also served as a Transaction Coordinator during this time. Following that, I worked on a contract basis with a Texas-based client, creating websites and landing pages using GoHighLevel and building automated workflows and drip campaigns. Alongside my client-facing work, I trained new hires, participated in interviews, and currently manage a cleaning business project across three states—overseeing five team members, handling client communication, and ensuring timely task completion. My experience spans project and team management, process optimization, and delivering high-quality support across multiple industries.
Who is Debbie J.?
Get to Know Debbie J. in Just 2 minutes
Get to know Debbie in just 2–3 minutes! In this short video, I share my journey, passions, and the value I bring as an Executive Assistant. Expect authenticity, a dash of personality, and real-world insights into how I drive results for my clients.
