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Why Remotual

Services

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Tatiana Reboredo Mendez
Director of Operations

About Me

I am a highly organized and proactive professional with a strong background in administrative work, streamlining operations, and enhancing client relationships. I have a proven ability to implement effective solutions and improve workflows, thriving in fast-paced environments where attention to details and problem-solving are key. My communication skills and efficiency allow me to support executives in achieving their goals while ensuring smooth day-to-day operations.

Age....
33
Location....
Buenos Aires, Argentina
Availability....
40+ hours/week
EA Experience....
4+ years

My Services

Process Improvement

I have the ability to pinpoint inefficiencies and execute solutions that optimize workflows. Whether it’s improving CRM systems or augmenting internal processes, my methodology has consistently resulted in heightened productivity and superior operational outcomes.

Administrative Support

My background as an Executive Assistant has provided me with exceptional organizational skills, such as calendar management, travel coordination, and document preparation. I thrive in fast-paced environments, seamlessly managing operations to enable executives to focus on strategic priorities.

Client Relationship Management

Building strong relationships with clients has always been a key focus in my roles. I excel at understanding client needs, providing timely solutions, and maintaining clear communication, which has led to higher client satisfaction and retention rates.

Project Coordination & Management

I have experience leading and coordinating projects, such as implementing new software systems to improve internal workflows. My ability to manage timelines, collaborate with various departments, and ensure smooth transitions has resulted in increased efficiency and improved outcomes across teams.

Track Record

12+

Clients

20+

Projects

4+

Year of Experience

User Rating

Resume

Experience

2024 - Present

Case Consultant

Rutter Mills LLP

  • Handling reception calls for new and existing clients, vendors, and adjusters, ensuring correct departmental routing.
  • Managing claims on the CRM: creating intakes, handling reports, extracting information, audio recovery, and legal document preparation.

Education

2013 - 2016

BA (Hons) Theatre Studies

Rose Bruford College

  • This course combines practical theatre-making skills with project design and implementation, understanding of cultural, social and creative context, language, writing proposals, fundraising, marketing, and communications.

My Skills

Design

Trello

Asana

ClickUp

HubSpot

Salesforce

Project Management

Hard Skills

Bilingual – Spanish and English

Project Management Tools

Microsoft Office Suite

Google Workspace

CRM Systems (HubSpot, Salesforce, SmartAdvocate)

Canva

Zendesk

Soft Skills

Effective Communication

Problem-Solving

Adaptability

Time Management

Empathy

Creativity

Attention to Detail

Recommendations

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Testimonials

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Who is Tatiana Reboredo Mendez?

Get to Know Tatiana Reboredo Mendez in Just 2 minutes

Hey there! Ready to put a face to the name? Dive into a 2-3 minute video where I spill the beans on who I am, what makes me tick, and the heart behind Remotual. It's not your typical intro—expect a dash of personality, a sprinkle of passion, and a whole lot of real talk. Hit play, and let's kick off this journey together!

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